Shipping and Delivery
Safe and Reliable Shipping
We prioritize the health and safety of our puppies throughout the entire shipping process. Here’s how we ensure a secure and comfortable journey for your new companion:
- Professional Handling: Our puppies are handled by experienced professionals who specialize in pet transportation. They are trained to provide the highest level of care and attention.
- Climate-Controlled Transportation: To ensure your puppy’s comfort, we use climate-controlled vehicles and carriers that maintain a suitable temperature throughout the journey.
- Health and Safety Checks: Before shipping, each puppy undergoes a thorough health check by a licensed veterinarian to ensure they are fit for travel. They are also provided with food, water, and necessary care during transit.
Delivery Options
We offer several convenient delivery options to meet your needs:
- Ground Transportation: For shorter distances, we offer ground transportation services. This method is often less stressful for puppies and allows for more frequent checks and breaks during the journey.
- Air Shipping: For longer distances, we provide air shipping services. We work with reputable airlines that have specialized pet transportation programs, ensuring your puppy travels in a safe and comfortable environment.
- Personal Delivery: In certain cases, we offer personal delivery services where one of our team members will hand-deliver your puppy directly to your home. This option provides the highest level of care and personalized service.
Delivery Timeline
- Preparation: Once your purchase is confirmed, we begin preparing your puppy for travel. This includes a final health check and ensuring all necessary documentation is in order.
- Scheduling: We coordinate with you to determine the best delivery method and schedule. We aim to accommodate your preferences and provide a timeline for the puppy’s arrival.
- Shipping: Depending on the chosen delivery method, the transportation process will take place. We provide regular updates on your puppy’s status and estimated arrival time.
- Arrival: Upon arrival, we ensure a smooth handover of your puppy. We are available to answer any questions and provide guidance on settling your new family member into their new home.
Shipping Costs
Shipping costs vary based on the delivery method, distance, and specific requirements. We will provide a detailed breakdown of the costs and options available during the purchasing process.
International Shipping
We offer international shipping to select countries. International shipments require additional documentation and health certifications. We will guide you through the process and ensure all legal and regulatory requirements are met.
Customer Support
Our commitment to your satisfaction doesn’t end with delivery. We are here to provide ongoing support and answer any questions you may have about caring for your new puppy. Feel free to contact us at any time for assistance.
Thank you for choosing Dawn Paws. We look forward to making the arrival of your new furry friend a joyful and memorable experience.