General Questions

What breeds of puppies do you offer?

At Dawn Paws, we specialize in providing a variety of purebred puppies known for their health, temperament, and compatibility as family pets.

2. Where are you located?

We are based in Northern Cape , South Africa, but we serve customers nationwide/internationally through our reliable shipping services.

3. How can I contact Dawn Paws?

You can reach us via phone at Phone , email at Email , or connect with us on social media through WhatsApp.

4. Do you have a physical location I can visit?

Yes, we welcome visits by appointment. Our address is  . Please contact us in advance to schedule your visit and meet our puppies in person.

Puppy Selection and Adoption

5. How can I adopt a puppy from Dawn Paws?

To adopt a puppy from us, simply browse our available puppies on our website or social media platforms. Once you find a puppy you’re interested in, contact us directly to inquire about adoption availability and next steps.

6. Are your puppies vaccinated and dewormed?

Yes, all puppies at Dawn Paws receive age-appropriate vaccinations and regular deworming treatments as part of our comprehensive health care protocol.

7. Can I see pictures or videos of the available puppies?

Absolutely! We regularly update our website and social media channels with high-quality photos and videos of our puppies. This allows you to see their personalities and development as they grow.

Health and Care

8. What health guarantees do you offer?

We stand behind the health and well-being of our puppies with a [time period] health guarantee. This includes coverage for serious genetic or congenital health issues that may arise within the specified timeframe. For more details, please refer to our [refund policy or guarantee page].

9. How do you ensure the health and well-being of your puppies?

Each puppy at Dawn Paws receives individualized care and attention from our dedicated team. They are raised in a nurturing environment with proper socialization, veterinary care, and a nutritious diet to promote their overall health and happiness.

10. What should I feed my new puppy?

Upon adoption, we provide dietary recommendations tailored to your puppy’s age, breed, and specific needs. We offer guidance on transitioning your puppy to their new home and maintaining a healthy diet for optimal growth and development.

Shipping and Delivery

11. Do you ship puppies?

Yes, we offer safe and reliable shipping services for our puppies to customers across [region/country]. Whether you’re located nearby or in a different state/country, we ensure your puppy arrives safely and comfortably to their new home.

12. How does puppy shipping work?

Our shipping process involves the use of professional pet transportation services. Depending on the distance and logistics, we utilize climate-controlled vehicles or reputable airlines with specialized pet shipping programs. Each shipment is carefully planned to minimize stress and ensure your puppy’s well-being during transit.

13. How much does shipping cost?

Shipping costs vary based on factors such as distance, delivery method, and any specific requirements. We provide detailed information and estimates during the purchasing process to help you plan accordingly.

After Adoption Support

14. What support do you offer after I adopt a puppy?

At Dawn Paws, our commitment to you and your puppy doesn’t end with adoption. We provide ongoing support and guidance on various aspects of puppy care, training, and health maintenance. Whether you have questions about grooming, behavior, or nutrition, we’re here to assist you every step of the way.

15. Can I return a puppy if it doesn’t work out?

We understand that sometimes circumstances change. While we strive for a successful adoption, we have a [refund policy or return policy] in place. Please refer to our policy page for detailed information on returning a puppy if necessary, including conditions and procedures.